Call Us

1-587-973-3948

Open Mon - Sun

9:00am - 9:00PM

Book Service
Edit Content
Book Service

Call Us

1-587-973-3948

Open Mon - Sun

9:00am - 9:00PM

How Our Computer Repair & IT Support Process Works

A transparent, professional approach designed to resolve issues efficiently and keep your systems running smoothly.

Book a Service
Call Now for Fast Support

Our Step-by-Step Service Process

STEP 01

Book The Appointment

Book your appointment in under a minute. Select Calgary or Edmonton, choose your services, and pick a time that works for you. Our team will confirm the details shortly.

STEP 01

STEP 02

Understanding the Issue

Every service starts with listening. When you contact us, we take the time to understand what you are experiencing, the type of device involved, and how the issue is affecting your work or daily use. This allows us to determine whether remote support, onsite service, or further diagnostics are required.

STEP 02

STEP 03

Professional Diagnosis

Once we assess the situation, our technician performs a detailed diagnosis. This may involve software checks, hardware inspection, or system performance testing. We focus on identifying the root cause of the problem rather than applying temporary fixes.

STEP 03

STEP 04

Repair and Resolution

After approval, we carry out the repair using proven methods and quality components when needed. This may include system repairs, part replacements, performance optimization, or security improvements. Our goal is to restore stability, speed, and reliability while minimizing downtime.

STEP 04

STEP 05

Testing and Quality Assurance

Once the repair is complete, we thoroughly test the system to ensure everything functions as expected. We verify performance, stability, and security before returning the device or completing the service. This step ensures the issue is truly resolved.

STEP 05

STEP 06

Ongoing Support and Guidance

After approval, we carry out the repair using proven methods and quality components when needed. This may include system repairs, part replacements, performance optimization, or security improvements. Our goal is to restore stability, speed, and reliability while minimizing downtime.

STEP 06

Supporting Homes and Businesses

We work with a wide range of clients across Calgary and Edmonton.

Homeowners

We provide dependable computer repair and technical support for personal devices, home offices, and family systems.


Businesses

We deliver structured IT support that helps teams stay productive, secure, and connected

Our Clients Trust Us Because We Deliver Results.

View All Reviews

John L

CLIENT (12-25-2025)

Chip was a wealth of knowledge. We called him to resolve a simple printing issue, but we ended up having him fix a miriad of other issues such as our network slowdown and upgrading an older system we had kicking around.

Chip was a wealth of knowledge. We called him to resolve a simple printing issue, but we ended up having him fix a miriad of other issues such as our network slowdown and upgrading an older system we had kicking around.

John L

CLIENT (12-25-2025)

Frequently Asked Question

You can return any item within 30 days of purchase as long as it’s in its original condition with tags still attached. Simply contact our customer service team, and they will guide you through the process. Please note that certain items, such as swimwear and final sale items, are non-returnable.

1. Do you offer onsite computer repair in Calgary and Edmonton?

Yes. Our technicians provide onsite computer repair and IT support across Calgary, Edmonton, and surrounding areas.

Yes. Many software, performance, and security issues can be resolved through secure remote support.

We provide computer repair, IT support, network setup, virus removal, data recovery, and business IT solutions.

Yes. We work with small businesses and home offices that need reliable, ongoing IT support.

Most service requests are handled the same day or next day, depending on availability and the issue.

Yes. We explain the issue clearly and confirm pricing before starting any work.

EezIT Onsite Computer & IT Services in Calgary and Edmonton

Reliable tech help, right at your location

Our onsite computer and IT services support homes and businesses across Calgary and Edmonton. From fast computer repair and network troubleshooting to reliable IT support, our experienced IT service technicians deliver dependable, same-day solutions whenever possible.
For locations outside city limits, travel fees may apply.

Call Now
Email Us